Faculty and Staff Directory
William Stevenson, Ph.D.
Associate Professor
Contact Information
Office Location: LOW-2321
Office Phone: 585-475-2082
[Send Email]
Staff Assistant Phone: 585-475-6057
Office Hours
Monday 9:00AM - 11:00AM,
Tuesday 1:00PM - 2:00PM;
after class; and by appointment
Biography
Dr. William Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses operations management.
Dr. Stevenson is the author of textbooks in management science, statistics, and production/operations management. His articles have appeared in Management Science, Decision Sciences, Total Quality Management, and Quality Progress.
Dr. Stevenson received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.
Education
- Ph.D., Production and Operations Management, Syracuse University, 1971
- MBA, Syracuse University, 1965
- BS, Industrial Engineering, Syracuse University, 1964
Publications
Refereed Journal Articles
- Discipline-based Scholarship, Secondary Author, CPA Journal -- Revitalizing U.S. Manufacturing: The Role of Tax Policy, with William Evans, Brian O'Neil, June, 2010
- Discipline-based Scholarship, Equal Author, Total Quality Management & Business Excellence -- "Can't Fix Service Quality? Read This", with E. Mergen, June, 2009
- Contributions to Practice, Secondary Author, Directorship -- The Next Generation, with Eugene Fram, September 7, 2007
- Contributions to Practice, Equal Author, Total Quality Management & Business Excellence -- Teaching Six Sigma Concepts in a Business School Curriculum, with Erhan Mergen, 751-56, July 7, 2006
- Learning and Pedagogical Research, Equal Author, Total Quality Management -- Sowing the Seeds of Quality: Quality at the Source, with Mergen, 2002
- Contributions to Practice, Sole Author, Quality Progress -- Supercharging Your Pareto Analysis, October, 2000
Books (including Instructional Textbooks)
- Discipline-based Scholarship, Sole Author, -- Operations Management, 11th ed., February, 2011
- Discipline-based Scholarship, Equal Author, -- Introduction to Management Science with Spreadsheets, with Ceyhun Ozgar, February, 2006
Other
- Discipline-based Scholarship, Equal Author, -- Study Guide to accompany Operations Management, November, 2008
- Contributions to Practice, Secondary Author, Wall Street Journal-Sloan Management Review -- Leadership: Who's on Board?, with E. Fram, R6, April 28, 2007
- -- Business Statistics, Concepts and Applications, 1985
- -- Study Guide to Accompany Business Statistics, Concepts and Applications, 1985
- Management Science -- Predicting Changes to NASA Incentive Contracts, with P.Bruce Berra, 0
- Decision Sciences -- Reorder Point Models with Discrete Probability Distributions, with Paul Van Ness, 0
